The Business Value of IT Security for ISP Customers
How Lack of IT Security Affects ISPs
Internet service providers (ISPs) provide their customers with troubleshooting support to resolve issues with service. When malware infiltrates customer devices, support requests increase that are related to:
Network Performance
Lack of Connectivity
Suspicious Activity
Supporting customer IT security can create value for your business by:
Improving Customer Service
Reducing Support and Operational Costs
Increasing Profits
Benefits of Providing IT Security to Customers
When ISPs adopt IT security for their customers, they take advantage of:
Decrease in Customer Service Tickets
Reduction in Truck Rolls
Decrease in total bandwidth utilization
Increase in customer service ratings and net promoter score (NPS)
With compliance regulations tightening in many industries, it’s likely that companies in the telecom industry will need to strengthen their security postures by providing better cybersecurity for customers.
The Solution
Quaversal provides a software as a service (SaaS) security solution that is:
Easy to Implement
The solution integrates with your existing security stack in minutes.
Supported by Umbrella Easy Protect Cisco Powered Security
Cisco Umbrella sees threat trends and developments that other cybersecurity solutions miss.
Enhanced by AEGIS Reporting
Quaversal AEGIS Reporting delivers holistic reporting and a look back at trends for analysis.
The Impact of Cisco Umbrella Easy Protect
Quaversal leverages Umbrella Easy Protect Cisco Powered Security, enabling ISPs to provide IT security protection for their customers. We support IT security for ISP customers by:
Simplifying Security
The cloud-based solution:
- Simplifies cybersecurity
- Reduces risk
- Improves network performance
Protecting Everyone
Cisco Umbrella Easy Protect acts as our first line of defense against threats on the internet.
Boosting ISP Revenue
ISPs gain additional year-over-year revenue from their install base.
Protecting Subscribers
All subscribers are already protected, as is every networked device.
Cisco Umbrella Easy Protect by the Numbers
Cisco Umbrella uses its global cloud architecture to provide threat intelligence with the ability to see and stop more threats quickly and with precision.
billion internet requests processed daily1
malware detection rate
domain content categories logged and categorized in real time1
In the average month, Umbrella identifies tens of billions of malicious queries:
14.6 billion malware1
2.8 billion cryptomining1
1.3 billion phishing1
1.2 billion command and control1
97 million newly seen domains1
Through Cisco Talos, the world’s largest civilian threat intelligence organization, Umbrella gains:
Statistical models
Machine learning algorithms
Huge volumes of threat data
Quaversal and Cisco
ISPs can experience the cost-saving benefits of providing IT security to their customers by partnering with Quaversal.
Our partnership with Cisco means we deliver deep expertise to our ISP customers and design networking security solutions that generate true business value.
With our help, broadband providers of all sizes can leverage Cisco Umbrella Easy Protect to better serve their unprotected and underprotected customers while creating cost efficiencies that can be passed on to the end consumer.
Ask for a Total Cost of Ownership (TCO) Analysis from Quaversal to estimate your potential cost savings and revenue generation.
SOURCES
1 Cisco | https://umbrella.cisco.com/trends-threats/global-cyber-threat-intelligence-overview
